Check charges

Check charges before switching from BT Mobile to 1pMobile

Before moving to 1pMobile, you can ask BT Mobile for account information and possible charges.

Your selected switch
BT Mobile
to
1pMobile

How to check possible charges

  1. Text INFO to 85075 from your BT Mobile SIM.

    BT Mobile should send information about your account and any possible charges for leaving.

  2. Review any early termination or outstanding charges.

    This may include contract charges, device payments, outstanding bills or credit on your account.

  3. Choose how you want to switch.

    Once you are happy with the charges, you can request a PAC if you want to keep your number, or a STAC if you do not.

Ready to switch?

Keep my number Do not keep my number
The INFO text service does not start a switch. It simply helps you check your account before deciding whether to request a PAC or STAC.
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