Your switching steps
- Text PAC to 65075 from your giffgaff SIM.
- giffgaff should send you a PAC code and any important account or charge information.
- Give the PAC code to SMARTY when you join or through their number transfer process.
- Keep both SIMs until the transfer has completed. Your number should usually move once the new provider processes the PAC.
What is a PAC?
A PAC, or Porting Authorisation Code, lets you move your existing mobile number from giffgaff to SMARTY.
Before you switch
Before you switch, check whether you are still in contract, whether there are early termination charges, and whether you have any outstanding device payments, account balance or credit.
Ready to move to SMARTY?
Ready to move to SMARTY? When you are happy to continue, visit SMARTY and provide your switching code when asked.
Ready to move to SMARTY?
Choose your new plan with SMARTY, then give them your PAC code when asked.
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